Last Updated: July 22, 2026
At Purely Pets, we are committed to providing a secure and convenient shopping experience. This Payment Policy explains the payment methods we accept and how payments are processed on our website.
Accepted Payment Methods
We accept secure online payments through the payment methods available at checkout. Available payment options may include:
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Visa
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Mastercard
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American Express
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Discover
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Debit Cards
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Shop Pay
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Google Pay
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Apple Pay
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PayPal (if available)
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Other accelerated checkout methods supported by Shopify Payments
Available payment methods may vary depending on your location, device, and payment provider.
Currency
All prices displayed on our website are shown in United States Dollars (USD) unless otherwise stated during checkout.
If you are purchasing from outside the United States, your bank or payment provider may apply currency conversion fees or exchange rates that are beyond our control.
Payment Authorization
Payment is collected at the time your order is placed.
Orders will not be processed or shipped until payment has been successfully authorized and verified. If a payment is declined, canceled, or cannot be processed, your order may be delayed, rejected, or canceled.
Payment Security
We take payment security seriously. All transactions are processed through secure, encrypted payment gateways that comply with industry security standards.
Purely Pets does not store or have direct access to your complete credit card or payment information.
Order Verification
To help protect our customers and prevent fraudulent transactions, we reserve the right to verify payment information before processing an order.
Additional identity or payment verification may be requested for certain orders if necessary.
Taxes
Prices displayed on our website are shown in United States Dollars (USD).
Applicable sales tax, VAT, GST, or other taxes will be calculated and displayed during checkout where required by applicable law.
Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by their local customs authorities on international orders unless otherwise stated.
Failed or Pending Payments
If your payment is declined, fails, or remains pending, your order will not be processed or shipped until payment has been successfully completed.
If we are unable to receive payment within a reasonable period, we reserve the right to cancel the order.
If you believe there has been a payment error, please contact your payment provider or reach out to our customer support team for assistance.
Billing Information
Customers are responsible for providing accurate, complete, and up-to-date billing information when placing an order.
Providing incorrect billing information may result in payment authorization issues, shipping delays, or cancellation of your order.
Contact Us
If you have any questions regarding payments or need assistance with an order, please contact us:
Website: https://shoppurelypets.com/
Email: info@shoppurelypets.com
Phone: +1 231-370-7977
Business Address: 30 N Gould St, STE R, Sheridan, WY 82801, United States
Business Name: Purely Pet
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM MT