Terms of service

Last Updated: July 22, 2026

Welcome to Purely Pets. These Terms and Conditions govern your use of our website, https://shoppurelypets.com/, and your purchase of products from our online store.

Throughout this website, the terms "Purely Pets," "we," "us," and "our" refer to Purely Pet. By accessing our website or placing an order, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, Return Policy, Refund Policy, and Payment Policy.

If you do not agree with these Terms and Conditions, please do not use our website or purchase our products.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have obtained the consent of a parent or legal guardian to use this website.

You agree not to use our website or products for any unlawful or unauthorized purpose or violate any applicable laws or regulations while using our services.

We reserve the right to refuse service or terminate access to our website if these Terms are violated.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any lawful reason.

Your content, excluding payment information, may be transmitted over various networks. All payment information is processed through secure, encrypted payment gateways and is never stored on our servers.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of our website or services without our prior written permission.

3. Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all content, product descriptions, pricing, images, or other information is always complete, accurate, or current.

Any reliance on the information provided on this website is at your own risk.

4. Products and Pricing

All products offered on our website are subject to availability.

We reserve the right to:

Modify or discontinue products without notice.

Update product descriptions or pricing.

Correct pricing errors or inaccuracies.

Limit quantities available for purchase.

Refuse or cancel any order when necessary.

We make every effort to display product images accurately, but actual colors and appearance may vary depending on your device or monitor settings.

5. Orders and Billing Information

By placing an order, you agree to provide accurate, complete, and current billing and shipping information.

We reserve the right to refuse, limit, or cancel orders at our discretion, including orders suspected of fraud, unauthorized transactions, pricing errors, or inventory issues.

If an order is modified or canceled, we may notify you using the contact information provided during checkout.

6. Shipping and Delivery

Processing times, shipping methods, estimated delivery times, and shipping charges are described in our Shipping Policy.

While we make every effort to deliver orders promptly, we are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other circumstances beyond our reasonable control.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return Policy and Refund Policy.

Please review these policies before placing an order.

8. Payment Terms

Payments are processed securely using trusted third-party payment providers.

Orders will only be processed after payment has been successfully authorized.

If payment cannot be verified or is declined, we reserve the right to delay or cancel the order.

9. Intellectual Property

All content on this website, including text, graphics, logos, product images, icons, website design, and other materials, is the property of Purely Pets or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written consent.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services for your convenience.

We are not responsible for the content, privacy practices, products, or services offered by third-party websites and do not endorse or guarantee their accuracy.

11. Errors, Inaccuracies, and Omissions

Occasionally, our website may contain typographical errors, pricing inaccuracies, product description errors, or omissions.

We reserve the right to correct such errors, update information, or cancel orders without prior notice, including after an order has been submitted.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Purely Pet, its owners, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from your use of our website or products.

Your use of this website is entirely at your own risk.

13. Indemnification

You agree to indemnify and hold harmless Purely Pet, its directors, officers, employees, affiliates, contractors, and service providers from any claims, losses, liabilities, damages, costs, or expenses resulting from your breach of these Terms and Conditions or your violation of any applicable law.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using this website, you consent to the practices described in our Privacy Policy.

15. Changes to These Terms

We reserve the right to update, revise, or replace these Terms and Conditions at any time without prior notice.

Changes become effective immediately upon being posted on this page. Continued use of the website constitutes your acceptance of the updated Terms.

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.